Is this fraud? In search of the ground truth in fraud investigations

The foundational element of a fraud investigation is the search for what is really happening behind an application. When a risky application flashes signals of identity theft or synthetic fraud, risk teams rely on a multitude of sources to try to evaluate the "ground truth" of what's going on. In some cases, authoritative sources can make a difference. But in many other cases it's not possible to be 100% sure, making the quality of the data and signal inputs critically important for making approve/deny/step-up decisions.

What you’ll learn:

• How to distinguish between friendly vs friendly fraud scenarios and when it may not be possible
• How to combine data, customer interactions and other verification methods to increase the certainty around the true identity behind an online application
• When raw data can definitively show fraud and when it can’t